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Chatline integration

Send alerts, approve workflows and ask the AI assistant questions without leaving your team channels.

Chatline for SaaSyTech

VerifiedCommunication5 min setup

Bring workflow results, approvals and AI answers into the channels your team already lives in. Two-way, secure and fully configurable.

What you can automate

Keep every conversation connected to the work

Smart alerts

Send run results, anomalies and SLA warnings to the right channel, with owners mentioned.

Approvals in chat

Let managers approve refunds, deploys or budget changes with one tap, and log every decision.

Ask the assistant

Use the /saasy command to query your data and get cited answers without opening another tab.

Scheduled digests

Post a Monday summary of pipeline, tickets and revenue, built from your live dashboards.

Onboarding rooms

Spin up a private channel for each new customer and invite the account team automatically.

Status sync

Mirror workflow status into channel topics and reminders so nothing goes stale.

Setup

Connect in four steps

No code, no tokens to copy around. Most teams finish before their coffee cools.

  1. 1

    Open the connector

    In SaaSyTech, go to Settings, then Integrations, and select Chatline. Choose Connect.

  2. 2

    Authorise your workspace

    Sign in to Chatline and approve the requested scopes. You can limit the app to selected channels.

  3. 3

    Choose channels and events

    Pick a default channel and the events to forward, such as failed runs or pending approvals.

  4. 4

    Send a test message

    Press Send test. You should see a message from the SaaSyTech app within seconds.

# ops-alerts · 128 members
SaaSyTechAPP

Refund approval needed for Northwind.

Order
#1042
Amount
$1,240.00
Reason
Duplicate charge
ApproveReview
Preview of an approval request posted by SaaSyTech in a team channel
Data sync

How data moves in both directions

Events flow out as messages. Commands and button clicks flow back in as authorised actions.

Workflow event

Run failed, approval needed

Formatter

Redacts sensitive fields

Chatline channel

#ops-alerts

Slash command

/saasy approve #1042

Permission check

Maps user to SaaSyTech role

Action executed

Decision written to audit log
Permissions and security

Only the access it needs, nothing more

Scopes are requested once, shown in plain language and revocable from either side at any time.

ScopeWhy we need itAccess
channels:readList public channels so you can choose a destination.Read
chat:writePost alerts, digests and approval requests as the SaaSyTech app.Write
commandsAdd the /saasy slash command to your workspace.Write
users:read.emailMatch chat users to SaaSyTech accounts for approvals.Read
files:readNever requested. Attachments are not accessed.None
FAQ

Questions about this integration

You need permission to install apps in your workspace. If apps require approval, SaaSyTech sends the request to your admins automatically.

Yes. The app only posts to channels you select, and private channels require an explicit invite.

No. We store delivery metadata, such as timestamps and channel IDs, for 30 days. Message bodies from your workspace are never read or retained.

Tokens are revoked immediately and queued messages are discarded. Existing messages stay in your channels, and your workflows keep running without the chat step.

Put your team’s chat to work.

Connect Chatline in minutes and start automating alerts and approvals today.