Lead routing
Score inbound leads and assign them to the right rep in under a minute.
-84% response time See the use caseWorkflow automation
Build no-code flows that route work, approve requests and update every tool automatically.
Feature overview
Automate the work between your tools
Workflow automation connects triggers, logic, people and AI into flows that run around the clock. Build once, then let every lead, ticket and invoice move on its own.
How it works
From trigger to result in four steps
01
Pick a trigger
Start from a form, an email, a webhook, a schedule or a change in any connected app.
02
Add logic
Branch on conditions, loop through records and call the AI to classify or draft.
03
Route and approve
Assign owners, request sign-off and notify the right people automatically.
04
Monitor and improve
Watch every run, replay failures and refine with real results.
Capabilities
Everything a serious automation needs
- Unlimited branches and loopsModel real processes, not just straight lines.
- Human approvals built inPause a flow until the right person says yes.
- Full observabilityEvery run logged, searchable and replayable.
Triggers
Webhooks, schedules, forms, email and 80+ app events.
Branching and loops
Conditions, parallel paths and per-record loops.
Approvals
Single or multi-step sign-off with reminders.
AI steps
Classify, extract, summarise and draft inside a flow.
Retries and replay
Automatic retries with one-click replay of failures.
Versioning
Draft, publish and roll back any flow safely.
In practice
Workflows teams ship in their first week
Three of the most popular flows, ready to copy.
Ticket triage
Classify intent, draft replies and escalate sensitive issues automatically.
2x tickets resolved See the use caseInvoice approvals
Match invoices to purchase orders and route exceptions for sign-off.
5 days faster close See the use case
Benefits
Good for the team and the business
For teams
Less busywork, more real work
- Hand off repetitive tasks to flows
- Fewer errors from copy and paste
- Clear owners on every request
For the business
Faster cycles at lower cost
- Shorter response and approval times
- Consistent processes you can audit
- Scale volume without scaling headcount
Technical specs
The numbers behind the engine
Limits scale with your plan. Need more? Enterprise plans are fully configurable.
Compare plans| Trigger types | Webhook, schedule, form, email, app event, manual |
|---|---|
| Steps per workflow | Up to 250 (Business), 1,000 (Enterprise) |
| Run history | 30 days (Growth), 1 year (Business), custom (Enterprise) |
| Median run latency | Under 2 seconds |
| Concurrency | Up to 500 parallel runs per workspace |
| API access | REST API, webhooks and SDKs for JavaScript and Python |
| Uptime SLA | 99.99% for Business and Enterprise plans |
FAQ
Workflow questions, answered
Need more detail? The documentation covers every step type.
More FAQsMost teams ship a first flow in under an hour using a template. Building from scratch typically takes a few minutes per step.
Yes. Dry-run mode replays real historical data through the flow without sending messages or changing records.
Failed steps retry automatically with backoff. You get an alert, and you can replay the run from the exact step that failed.
Related features
Pair it with these
AI assistant
Ask questions and get drafted next steps from your data.
View featureLive dashboards
Watch workflow results update in real time.
View featureIntegrations hub
Connect every app your flows touch.
View featureBuild your first workflow today
Start free, use a template and have a flow running before lunch.